97% businesses AIM to be customer-centric!
97% businesses FAIL to be customer-centric!
It is DIFFICULT! Very difficult!
But some of us have cracked the code. Some of us have found a way to customer’s heart.
They have understood customer behaviours like no other!
They have understood customer expectations like no other!
They have understood customer mind like no other!
Alas, CX leaders like no other!
Ladies and gentlemen, presenting to you, top CX leaders that you MUST FOLLOW in 2022
